Free shipping on orders over ₦50,000

Terms & Conditions

Last Updated: July 2026

JAYS POUT COSMETICS LTD (Company Registration No: 9604649) operates this website. By using our website and services, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes.

2. Products

All products displayed on this website are subject to availability. We strive to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free.

  • Product Quality: Our products are crafted with premium ingredients and tested for quality.
  • Availability: Products may be discontinued or out of stock without prior notice.
  • Images: Product images are for illustrative purposes only and may vary from the actual product.
  • Color Accuracy: We cannot guarantee that your screen's display of colors will be accurate.

3. Orders & Payment

When you place an order on our website, you are making an offer to purchase products. We reserve the right to refuse or cancel any order for any reason.

  • Order Confirmation: You will receive an order confirmation via email after placing an order.
  • Payment: All payments are processed securely through Paystack.
  • Order Cancellation: We reserve the right to cancel orders due to pricing errors or suspected fraud.
  • Minimum Order: There is no minimum order requirement.

4. Pricing & Taxes

All prices are displayed in Nigerian Naira (₦) and are inclusive of applicable taxes unless otherwise stated.

  • Price Changes: Prices are subject to change without notice.
  • Taxes: All applicable taxes are included in the displayed price.
  • Currency: All transactions are processed in Nigerian Naira (₦).
  • Payment Gateway: Payments are processed via Paystack with secure encryption.

5. Shipping & Delivery

We deliver to all states across Nigeria through our trusted courier partners.

  • Delivery Time: Lagos/Ogun: 1-2 business days; Other states: 3-5 business days.
  • Shipping Fees: Free shipping on orders over ₦50,000; ₦2,000 for orders below.
  • Tracking: You will receive a tracking number once your order is shipped.
  • Delivery Issues: Contact us immediately if you experience any delivery problems.

6. Returns & Refunds

We want you to be completely satisfied with your purchase. If you are not, we offer a 30-day return policy.

  • Eligibility: Items must be unused, unopened, and in original packaging.
  • Returns: Returns must be initiated within 30 days of delivery.
  • Refunds: Refunds are processed within 5-7 business days of receiving the return.
  • Exchanges: Free exchanges available for unopened products.
  • Return Shipping: Customer is responsible for return shipping costs.

7. Privacy & Data Protection

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

  • Data Collection: We collect information necessary to process orders and provide services.
  • Data Security: We use SSL encryption and secure payment gateways to protect your information.
  • Data Sharing: We do not sell or rent your personal information to third parties.
  • Cookies: We use cookies to enhance your browsing experience.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of JAYS POUT COSMETICS LTD and is protected by copyright and intellectual property laws.

  • Trademarks: "Jay's Pout" and the Jay's Pout logo are registered trademarks.
  • Content: You may not reproduce, distribute, or modify any content without prior written consent.
  • Product Images: All product images are the property of JAYS POUT COSMETICS LTD.

9. Disclaimer & Limitation of Liability

Our website and products are provided "as is" without any warranties. JAYS POUT COSMETICS LTD shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

  • No Warranty: We do not guarantee that the website will be error-free or uninterrupted.
  • Product Use: Products are for external use only. Discontinue use if irritation occurs.
  • Limitation: Our liability is limited to the purchase price of the products.
  • Indemnification: You agree to indemnify us against any claims arising from your use of our website.

10. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

JAYS POUT COSMETICS LTD

Company Registration No: 9604649

info@jayspout.com

0814 824 8947

Lekki Gardens Horizon II Estate, Lagos State, Nigeria

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